• My mother had a lovely time and we were happy to know that she was in a safe and friendly place while we were on holiday.
    – Sandra Wildmore
    line
  • I just wanted to say a big thank you to all at The Willows, for making my mums last months fantastic. I find it hard to put it in words the difference you all made.
    – Nathen Simcox
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  • Thank you all you made a big difference to us and mum. We are forever in your debt.
    – Noami
    line
  • We appreciated so much the loving care we received from all at The Willows.
    – Maria and Anita
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  • Thank you to everyone for the way you looked after my father, once again thank you from the bottom of my heart.
    – Tony and Linda
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  • Dear everyone at The Willows thank you for making mums 90th very special with love.
    – Mary and Ian
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  • To all the staff thank you for looking after my sister and making her part of the family.
    – Christine
    line
  • Thank you to all the carers at The Willows, you cared with great affection and comfort.
    – Helen Cliff
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  • Received so much patience and Guidance during mums stay. Should we ever need a care home again we will be delighted to choose The Willows.
    – Penny Morrison
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  • Thank you for everything, especially the way Dad was treated with the up most kindness and humour.
    – Carol
    line
  • To all the staff at The Willows thank you for making us feel always welcomed, and for all what you do with the residents.
    – Mary and Amanda
    line
  • To all the ladies thanks for the kindness and attention.
    – Irene
    line
  • Thank you for the loving care you provided.
    – Yvone, Yasmin and Ian
    line

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Services


The Willows Residential Care Home caters for residents over the age of 65 years requiring personal care. We do not provide nursing care directly, although the district nursing service may be called upon. We provide services to both male and female service users. Most rooms are for single occupancy, some with en-suite facilities. There are two double rooms available for two people who choose to share. There is no upper age limit for admission.

All service users are allocated a key worker who will spend more time getting to know them and building a friendship. This is in addition to the usual carers on duty.

All rooms are tastefully decorated to give a relaxing feel as we want our residents to feel at home. Where possible, residents can fit their rooms out with their own furniture and personal belongings to create a true "home from home".

At The Willows Residential Care Home, we go to great effort to ensure all our residents live in a comfortable setting, with lovely gardens enjoyed all year round.

What can I expect?
Going into a Residential Care Home can be a very difficult time for both the resident and their families therefore life at The Willows is built around the residents. We try to support relatives as well throughout the duration of their loved ones stay. Visitors are always welcome and with notice to the kitchen, can join their loved one for meals.

Care Home Activities
There are many things to do on a daily basis, our activities co-ordinator plans activities and exercise based on our resident's personal needs, to help stimulate them physically and mentally, to help them enjoy life to the full. We place great emphasis in keeping our residents active in both body and mind.

Our Regular Care Home Activities Include:
Bingo
Music and Movement
Arts and Crafts
In House Entertainment
Musical Entertainment
Games

Our fully trained team work with both residents and their families to asses a resident's capabilities, and agree a pro-active care plan designed around all residents maintaining their independence.

We regularly hold events and entertainment in the garden areas.

Care Home Cuisine
At The Willows Residential Care Home, we pride ourselves in providing high quality nutritional meals, served in our formal dining room. We serve excellent traditional home cooking with a varied menu, prepared by our qualified catering staff using the finest local quality produce prepared in our five star awarded kitchen by the Environmental Health Services. We cater for special diets, and provide a range of beverages and snacks throughout the day. We regularly have themed dinning evenings that are very popular.

Laundry Services
There is a purpose-built laundry room on the premises, catering for residents, personal laundry requirements.

Personal Services
The services of a visiting hairdresser are available. Appointments can be made for a chiropodist, dentist or optician to visit whenever required. Delivery of personal daily/weekly newspapers and magazines can also be arranged.

Medical Services
Residents have a choice of doctors, dentists and opticians, as well as local GP's visiting the home whenever necessary.

Residents wishing to administrator their own medication are able to do so.

We also offer a more unique service for carers who are in need of a break.

Respite Care
If you are a carer, there will be times when you need a break but find it difficult to plan one into your busy life. Contact us to discuss how you can book your holiday in the knowledge that your loved one will be well cared for, giving you the peace of mind to enjoy your well deserved break. Our minimum stay is one week.

Please contact our Care Home Manager on (01778) 440773 - they will arrange a personal viewing. You can be sure of a warm welcome.